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Wise up for Work offer a range of courses tailored to suit every aspiring employee. These courses will give you valuable employment and employability skills that will help you to stand out above other candidates. By signing up to these workshops you are showing your future employers that you are dedicated to developing yourself and are keen to become an asset to their organisation.  

Our Courses include:

Office Skills:


This course is open to anyone who is over the age of 19 who is not in a work programme.


ISkills gained will include:

General Administration - filing, scanning, photocopying, PA and emailing

Basic Customer Service - handling phone calls professionally

Basic Employability Skills

Basic Microsoft Skills - Excel, Work, Outlook and Power Point


Office Skills

Warehousing Skills:


This course is open to anyone who is over the age of 19 who is not on a work programme.


Course content and skills gained include:

Use of warehousing systems - Goods In / Goods out and stocl control

Picking and packing

Health and Safety

Personal Development


The course can also lead to a Fork Lift Truck Licence for candidates with the right attitude.

Warehouse skills

Internal sales and Customer Service Skills:


This course is open to anyone who is over the age of 19 who is not on a work programme.


Content and skills gained include:  

Outbound calls - getting past the gate keeper, introductions, product knowledge, prospecting

Objection Handling and qualifying questioning techniquies


Customer Services - setting expectations, dealing with irate customers, telephone manner, prioritising


Sales and Customer Service go hand in hand however, you can opt to take one part of the programme or both.

Sales and Customer Service Skills

What are the benefits of completing a course with Wise up for Work?


Wise up for Work will work hard to find you an interview or employment at the end of your course.


You will be able to use the Wise up for Work badge on your CV's and online profiles.


Wise up for Work include employability skills training in all of our courses such as Leadership, Organisational, Resillience, Inititive and Communication.


You will be added to the Echo Personnel data base if you are not already, making you searchable by some of the biggest and most reputable employers in the area.

If you are interested in taking these first steps to developing your future please contact Shona Lomas




Or call Shona on 07377368977